You are troubleshooting an issue on a user’s laptop. They are unable to update their Full Disk
Encryption installation. Which of the following would NOT be a first troubleshooting step?

A.
Under Statistics > Remote Connection: click refresh to update the information

B.
Under Configuration > Connection Points: test the connectivity to the listed connection point

C.
Under Command > Poll: click the Force Poll button to refresh the poll cycle

D.
Under Service > Control: verify that the service is running

Explanation: