How many soft cells does the battery in the Mac Book Pro (Retina Mid2012) or MacBook
Pro (Retina, 15-inch, Early 2013 and Late 2013) have?

How do you reset the SMC of a MacBook Pro (Retina, 13-inch, Early 2013)?

When plugged in, which component of an iMac remains energized even if the computer is
powered off?

When one or more keycaps need to be replaced on a MacBook Pro (Retina, 15-inch Late
2013), a keycap kit can be used rather than replacing the top case assembly. Which of the
following statements is true?

When conducting an internal inspection of MacBook Air (13-inch, Mid 2011) for accidental
damage, why is it necessary to remove the battery?

Richard has a previously-purchased 85-85W MagSafe Power Adapter and would like to use
it as a spare adapter for his MacBook Pro (Retina, 13-inch Late 2012). Which of the
following is a valid statement?

Which of the following Apple products have similar power supply designs to the iMac (2011
an earlier) and present a shock hazard when serviced? Select two.

Examine the image. Why is it necessary to position the logic board of a MacBook Pro
(13-inch, Mid 2012) as depicted?

The display on Margaret’s MacBook Air has multiple cracks. During your visual/mechanical
inspection, you observe that the cracks are centered on an impact point. Margaret wishes
the display repaired. How should you classify this repair?

Elizabeth is having an issue with a Thunderbolt hard drive connected through her Apple
display. Which two troubleshooting steps should be tried first to resolve the issue? Select
two.