Which of the following could indicate accidental damage when inspecting the inside of a
Mac mini (Late 2012) before a repair?

Which of the following is a valid electrical safety precaution when working on a computer or
display with exposed, potentially energized parts?

You are inspecting a MacBook Pro as part of your troubleshooting process. You note that
two of the screws on the bottom case are damaged. There is no record of the computer
being repaired on a previous occasion. If the resolution to the issue requires that you
replace a part, how does your discovery of the stripped screws impact that repair?

Examine the image. You have a cable with a connector of this shape. What type of cable
might this be? SELECT TWO.

Where can a technician find the serial number of an SSD that has been replaced on a

MacBook Pro (Retina, 13-inch. Early 2013)?

Remaining residue from Very High Bond (VHB) adhesive should only be removed with
which of the following: SELECT TWO.

The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of
the following parts?

Which of the following is a valid ESD safety precaution?

Which of the following desktop Macs supports going into Safe Sleep after four hours of
inactivity if the computer is using OS X v10.8.2 or newer?

After replacing a Mac Pro (Late 2013) graphics board or CPU riser card, which of the
following utilities should be run?