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Which HP solution they implement?

A customer needs the health status of their HP ProLiant Gen8 BladeSystem servers to be
reported to HP to allow automatic hardware warranty replacement. The customer does not
plan to install additional software and does not have IT staff to support an additional
solution. Which HP solution they implement?

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A.
Insight Remote Support central connect

B.
Insight Online with Insight Remote Support

C.
Insight Remote Support through the Insight Online portal

D.
Insight Online direct connect

6 Comments on “Which HP solution they implement?

  1. Daniel says:

    D is right

    HP Insight Online direct connect provides the ability for HP ProLiant Gen8/Gen9 servers and HP BladeSystem c-Class
    enclosures to transmit hardware failure and diagnostic information directly to HP for analysis, case generation, and
    automated parts replacement at a lower cost with no host server required. The data is viewable anywhere, anytime in
    the HP Insight Online personalized dashboard. It is ideal for small- to medium-sized businesses (SMBs) and remote
    sites wanting 24×7 remote monitoring and auto case creation for ProLiant Gen8/Gen9 servers and BladeSystem
    c-Class enclosures without a host-server environment and/or those who require an operating system independent
    solution. It is also ideal for performance sensitive customers needing a low overhead solution.
    2. HP Insight Remote Support 7.x central connect software delivers 24×7 remote monitoring, diagnosis, and notifications
    for servers, storage, and network devices. It delivers data via an on-premise console and (optionally) the HP Insight
    Online personalized dashboard. It is ideal for SMB and Enterprise customers monitoring a converged infrastructure IT
    environment of servers, storage, and network devices.
    http://www8.hp.com/h20195/V2/getpdf.aspx/4AA3-9252ENW.pdf?ver=2




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  2. Jara says:

    The Hewlett Packard Enterprise embedded remote support, when used with Insight Online direct connect or HPE Insight Remote Support, allows HPE ProLiant servers to transmit hardware events directly to Hewlett Packard Enterprise or a Hewlett Packard Enterprise Authorized Partner for automated phone home support.




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  3. mohamed ben ali says:

    Pay attention to this term “HP ProLiant Gen8 BladeSystem” so “D” is correct
    https://www.hpe.com/h20195/V2/getpdf.aspx/4AA5-1433ENW.pdf?ver=1.0
    HP Insight Online direct connect for HP ProLiant servers is the next step in the evolution of HP support automation
    capabilities. Direct connect is based on an embedded firmware-based system monitoring and reporting software that is
    incorporated into HP ProLiant Gen8 servers and BladeSystem c-Class Enclosures




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