What are information technology Service Management (ITSM) framework, such as the
infrastructure Technology Infrastructure Library (ITILv3) and The Open Group Architecture
Framework (TOGAF)?

A.
They are Internet Engineering Task Force (IETF) standards that provide evolving guidelines
and best practices for IT design and management

B.
They are high-level approaches that provide recommendations and best practices for IT design
management

C.
They are industry-wide standards that provide guidelines for enterprise design and
management

D.
They are Internet Engineering Task Force (IETF) standards that define proper network design

Explanation:
Reference:http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library