An administrator is performing the post-installation configuration of Workspace Portal. While
running the setup wizard, the administrator receives an error message. The error message
appears during configuration of the Directory settings and indicates that the user account
cannot be found. The administrator has confirmed the following: The user account exists in
Active Directory. The user account has all of the required attributes. What is causing the
error?

An administrator is adding a new desktop pool for a business unit that has recently started
using Virtual Desktops. A new Organizational Unit (OU) has been created beside the
original OU. During provisioning of this new pool, the administrator receives an error
message stating that creation of the computer accounts failed. The same View Composer
domain account is being used for the existing pool and the new pool. The existing View
Composer domain account is still functioning correctly for the original desktop pool. What is

causing the failure to create the computer accounts?

An administrator is configuring Kiosk mode in View. The administrator completes the
following tasks: Verifies that clients on the Windows machines that are being used can
connect with a normal username and password. Creates accounts with appropriate Active
Directory attributes for the machines that will operate as kiosks. When the clients are tested
they do not automatically log in after connecting to the Connection Server. What is causing
this issue?

An administrator is entitling virtual desktops to users in the company. All Engineers,
Executives, and selected members of the Marketing group will require access. The
administrator builds the correct master image and configures an automated pool to use that
image. What should the administrator do to complete the deployment?

An administrator is deploying a pool of virtual desktops and receives the following message
when testing a desktop connectionfrom a View Client machine : The Desktop Currently Has
No Desktop Sources Available. The administrator has confirmed that: The desktops are built

and are visible in the View Administrator console. The desktops display a Agent
Unreachable status in the View Administrator. After logging in to the vCenter Server, what
should the administrator ensure to troubleshoot the issue?

During the process of pairing a View security server, the administrator aborts the operation
and attempts to run the pairing process again. The security server status displayed in the
View Administrator dashboard is Down, and remote users recieve the following message
when attempting to connect: The View Connection Server authentication failed. No gateway
is available to provide a secure connection to a desktop. Contact your network
Administrator. What should the administrator do to resolve the issue?

An organization has deployed a View environment. Users need to connect USB devices to
their View sessions: All client endpoints are Windows 7 thin clients. A firewall is in place
through which all network traffic flows. All Windows patches are up to date on guest virtual
machines and endpoints. Users report that USB devices are not connecting to the View
sessions when they are plugged in to the thin clients. What are two reasons that could
cause this behavior? (Choose two.)

An administrator needs to install a legacy application to a Dedicated Full Clone Pool inside
of View. A ThinApp package is successfully created and assigned to the pool. The ThinApp
application status on the virtual desktops remains at Pending. Rebooting a desktop fails to

resolve the issue. Which two steps should the administrator take to determine the cause of
the problem? (Choose two.)

An administrator receives reports from users connected to View PCoIP sessions of slow
desktop responsiveness and blurry images. Additionally, some users report being randomly
disconnected from their sessions. The administrator determines the following: Network
Latency is 100ms. PCoIP Packet Loss is more than 5%. Which two solutions should the
administrator implement to resolve the issues? (Choose two.)

While deploying a View desktop pool, an administrator determines that the virtual desktops
remain at a status of Customizing. In the debug-timestamp.txt log file of the View Agent, the
administrator finds the error message: Debug – Unable to connect to JMS
Server.com.vmware.vdi.agent.messageserver.Jmsmanager.a(SourceFile:238)
javax.jms.JMSException:Unable to create a connection to:[ServerEntry, hostname,
port=4001] What should the administrator do to troubleshoot the connection problem?