An administrator has View installed in a LAN environment with tunneling disabled. Users are
reporting that when they try to cut-and-paste from their View Desktop to the endpoint device, the

operation does not work.
What setting can be used to enable this feature?

An administrator has View installed in a WAN environment with tunneling enabled using two
Security Servers and a load balancer.
What value must be entered in the PCoIP External URL to support PCoIP connections through the
Security Server?

Several users are connecting to View Desktops running Windows 7 across a T1 link to a remote
data center using PCoIP Zero Clients and iPad tablet devices.
What PCoIP optimization would reduce the overall bandwidth required to support these users?

Which PCoIP Group Policy template option would provide the optimal graphic performance in a
virtual desktop?

An administrator is optimizing his View environment. Users are reporting that they are
experiencing poor performance on their View desktops.
Which configuration in the PCoIP Group Policy Template would improve performance?

The administrator has enabled 3D for the View desktops and they are running dual monitors on

the client. Users are able to login and interact with their desktops but the 3D feature is not working.
What setting does the administrator need to verify to enable 3D?

An administrator is attempting to troubleshoot an external user who cannot connect to the View
Desktop through the PCoIP Secure Gateway.
The following is observed:
SConnections with RDP succeed
• Connections fail with PCoIP to both the Security Server and Connection Server
• View Client receives the error: Unable to connect to desktop, a common encryption protocol is
not available.
What configuration change does the administrator need to make to restore PCoIP connectivity?

The View administrator expands the existing View environment by adding a third View Replica

Connection Server. The desktop administrator logs in to the replica and discovers that none of the
pools or desktops are visible.
What is the likely cause of the problem?

A single View Connection Server is being used for both internal and external access to View
desktops. Internal users are able to connect without issue. However, external users receive an
error message indicating that the Connection Server cannot be reached. The corporate firewall
configuration has been verified and all the required ports are open.
What is the likely cause of the problem?

A user attempts to connect to a desktop from outside of the corporate network through a View 5.0
Security Server, but for several seconds sees only a black screen that is followed by an error
message from the View Client:
The connection to the remote computer ended.
What is the likely cause of this error?