Before a direct connection to a desktop is made, which two steps are taken in the authentication
process with a View Connection server? (Choose two.)

A user calls the help desk and reports that a USB device fails to work when inserted in the
endpoint device.
What are three possible reasons the USB device failed to function properly? (Choose three.)

A desktop pool has been set up with streaming ThinApp applications. A user has his desktop in
local mode on his laptop and is disconnected from the network. This user is unable to open any
ThinApp applications.

Why is the user unable to launch their ThinApp applications?

A user is experiencing slow application launch time with a streamed ThinApp application.
What are two steps an administrator should take to troubleshoot this issue? (Choose two.)

Users are complaining that they are getting SSL certificate errors when connecting to their View
Desktops.
Which utility should an administrator use from View Connection Server or Security Server to
import root certificates into the Server truststore file?

A user receives the following message when attempting to connect to the View Connection Server
from a remote endpoint:
The View Connection Server connection failed.
What are two possible causes for this issue? (Choose two.)

An administrator recomposed a desktop pool during the night shift. The next morning, all users
experienced issues connecting to their desktop sessions, even though the desktops were powered
on.
What are two likely causes of the connectivity problems? (Choose two.)

Which two steps are required to enable a View Connection Server instance to use smart card

authentication? (Choose two.)

A user receives the message Access Denied when they try to connect using RSA SecurID and a
View Client. The administrator checks the Authentication Manager Log Monitor and finds the
following error:
Node Verification Failed.
What is a possible cause of this error?

Which two prerequisites must be met for a user to access a View Desktop? (Choose two.)