Which one of the following is the most relevant model for use in Phase C, Application
Architecture?

Scenario
Please read this scenario prior to answering the question
You are serving as the Lead Architect for an insurance company, which has been formed through the
merger of three previously independent companies. The company now consists of three divisions
with the same names and division headquarters as their predecessors.
The lack of integration between the three divisions has increasingly caused problems in the handling
of customer and financial information. The inability to share information has resulted in lost
opportunities to leverage the synergies that should have been possible as a result of the merger. At
present, each division maintains its own applications. Despite an earlier initiative to install a
common application to manage customer, products, and claims information, each division has
different ways of defining these core elements and has customized the common application to the
point where the ability to exchange information is difficult, costly, and error-prone.
As a result, the company has made the decision to introduce a common web portal, contact center
software suite, and document management system. Also the company has selected a single
enterprise-wide customer relationship management (CRM) application to consolidate information
from several applications that exist across the divisions. The application will be used by each of the
divisions and accessed by third party partners through well defined interfaces.
The Corporate Board is concerned that the new application must be able to manage and safeguard
confidential customer information in a secure manner that meets or exceeds the legal requirements
of the countries in which the company operates. This will be an increasingly important capability as
the company expands its online services in cooperation with its partners.
The CIO has formed an Enterprise Architecture department, and one of the primary goals in its
charter is to coordinate efforts between the implementation team and the migration teams in each
division. The CIO has also formed a cross-functional Architecture Board to oversee and govern the
architecture. The company has an existing team of security architects.
TOGAF 9 has been selected as the core framework for use for the Enterprise Architecture program.
The CIO has endorsed this choice with the full support of top management.
Refer to the Scenario
As part of the process for establishing the Enterprise Architecture department, you are developing a
set of architecture principles to guide the activities.
You need to recommend the best approach for this work.
Based on TOGAF, which of the following is the best answer?

In Phase G, What document establishes the connection between the architecture
organization and the implementation organization?

Scenario
Please read this scenario prior to answering the question
You have been assigned the role of Lead Enterprise Architect for a firm that produces components
and replacement parts for the automobile, electronics, and telecommunications industries. The firm
has been established for over 70 years. North America has been the primary market for its products,
with just 20% of its output being exported to Europe. The firm is planning to expand its exports to
Europe and also to establish sales in South America and the Asia Pacific region.
The firm is organized into business units that each focus on the different industry sectors. Each
business unit has acquired other producers to expand its manufacturing capacity. This has resulted
in a complex environment with a high diversity of business and manufacturing systems.
The Enterprise Architecture (EA) program within the firm has been functioning for several years.
It has made significant progress in consolidating the technology portfolio and establishing key
standards. The CIO and the COO are joint sponsors of the EA program. The EA program is mature,
with an active Architecture Board and a well-defined architecture process and standard content
templates based on the TOGAF 9 Architecture Content Framework. The EA process framework is
well coordinated with the PMO, Systems Development, and Operations functions.
The firm has completed a strategic plan to reorganize its Sales & Marketing organization according
to the target geographic markets. One of the goals of this reorganization is to improve the ability of
Marketing to collect more meaningful market analytics that will enable each sector to better address
market needs with effective marketing campaigns and global product presence.
A Request for Architecture Work to address the goals of the reorganization has been approved. As
the architecture team commences its work, the CIO has expressed concerns about whether the firm
will be able to adapt to the proposed change and how to manage the associated risks.
Refer to the Scenario
You have been asked how to address the concerns of the CIO.
Based on TOGAF, which of the following is the best answer?