Your company is implementing ITIL, you are creating a QA plan to ensure you meet approved
SLAs. What is the most effective solution?

A.
Create pricing penalties if you do not meet the SLAs.

B.
Automate the failover of your applications in the event of significant performance issues.

C.
Automate a reporting process to gather data relative to yourSLA on an array basis (e.g., IO/s,
downtime).

D.
Automate a reporting process to gather data relative to yourSLA on an application basis (e.g.,
IO/s, downtime).