In order to delete Opportunities, Universal Containers would like sales reps to submit requests for approval from their sales manager. What can be used to meet these requirements? A. Approval Process with Time-Dependent Workflow action. B. Approval Process with Apex Trigger. C. Two-step Approval Process. D. Process Builder with Submit for Approval Action.

Which three statements are true about Master-Detail relationships? (Choose three.) A. Standard objects can be on the detail side of a custom object in a Master-Detail relationship. B. Master-Detail relationships cannot be converted to a look-up relationship. C. Deleting a master record in a Master-Detail relationship deletes all related detail records. D. Master-Detail relationships can […]

A business user wants a quick way to edit a record’s status and enter a custom due date field from the record’s feed in Salesforce1 Mobile App. What could be used to accomplish this? A. Custom quick access link B. Custom button C. Custom URL formula field D. Custom action

The VP of Sales has requested that Account Site information should be visible on all Opportunity records. What is the recommended solution to meet this requirement? A. Roll-Up Summary Field B. Cross-Object Formula Field C. Process Builder D. Workflow Rule

Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the “Allow Customer Invitations” Chatter Setting. What permission is granted to Customers when invited to a Chatter Group? A. The ability to @mention accounts of which they are a contact. B. The ability to interact with members of their […]

Which three standard component types are available in Lightning app builder? (Choose three.) A. Plain text B. Report details C. Filter report D. Rich text E. Recent items

Universal Containers needs to update a field on an Account when an Opportunity Stage is changed to Closed Lost. Which two should be used to accomplish this requirement? (Choose two.) A. Workflow Rule B. Approval Process C. Process Builder D. Assignment Rule

Which statement is true about an External ID field? (Choose two.) A. The field contains unique record identifiers from a system outside of Salesforce. B. The field must be unique since duplicate are not allowed within Salesforce. C. The field must contain at least one number and at least one letter. D. The field can […]

Universal Containers would like to show different values to different groups of users in a custom picklist field. What should be configured? A. Page layouts B. Record Types C. Field-level security D. Permission sets

At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type? A. Record Types, Page Layouts, Case Teams, […]