You have an Exchange Online tenant. User1 reports that they are not able to check their email.
Other users can check their email.
You remotely connect to User1’s session.
You need to troubleshoot why the user cannot check his email.
What should you use?
A.
POP Email test
B.
Outlook Connectivity test
C.
Microsoft Remote Connectivity Analyzer
D.
Microsoft Connectivity Analyzer
E.
Outlook Autodiscover test
F.
IMAP Email test
Explanation:
Microsoft Remote Connectivity Analyzer
(https://testconnectivity.microsoft.com/) can test incoming and outgoing e-mail.https://testconnectivity.microsoft.com/
Microsoft Connectivity Analyzer Tool
The Microsoft Connectivity Analyzer is a tool for identifying common connectivity issues for Outlook, Skype for Business, Lync, and Office 365.
(https://testconnectivity.microsoft.com/)
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I would have to say this answer is ‘c’
The question has 2 ways to identify this with saying it has an exchange online tenant and also ‘You remotely connect’
The Microsoft Connectivity Analyzer Tool is a downloadable client program that is used to identify connectivity issues that occur between email clients and a server that is running Microsoft Exchange Server. The tool can also be used to identify connectivity issues between email clients and Office 365. The tool can be used both by email users, to identify common problems, and by IT Administrators, to troubleshoot issues that are affecting their Exchange Server deployments.
The Microsoft Connectivity Analyzer Tool simulates several client logon and mail flow scenarios. When a test fails, many of the errors message provide troubleshooting tips to help the user or IT Administrator to resolve the problem.
This tool is a ‘companion’ tool to the “Remote Connectivity Analyzer” website. Whereas the Remote Connectivity Analyzer website enables IT Administrators to pinpoint connectivity issues by simulating connectivity from a location ‘outside’ the customer environment, the Microsoft Connectivity Analyzer Tool lets both email users and IT administrators run the same tests ‘within’ the user’s environment.
The articles in this section correspond to specific error conditions that are identified when you run the Microsoft Connectivity Analyzer tool. Each article describes the error condition, and provides links to help users resolve the issue.
https://technet.microsoft.com/en-us/library/jj851141(v=exchg.80).aspx
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