You are a consumer support technician. A user wants to install a new computer game on a computer.

When the user attempts to create a system restore point before installing the game, an error message is displayed in the event log as shown in the exhibit. (Refer to the Exhibit.)

You need to ensure that the user is able to create the system restore point.

What should you do?

Exhibit:

A.
Start the Volume Shadow Copy service.

B.
Close all open files and applications before creating the restore point.

C.
Log on as a user who has administrative credentials to create the restore point.

D.
Set the DCOM Server Process Launcher service to start automatically.