You are a system administrator for your company. You use a System Center Data Protection Manager (DPM) 2007 server to protect a file share. The End User Recovery (EUR) feature is enabled for all users. Some users report that they are unable to recover files by using Microsoft Office 2000. You verify that the users have the correct version of the Shadow Copy client application. You need to ensure that the users can recover the files from the protected file share.Which two actions should you perform? (Each correct answer presents a complete solution. Choose two.)

A.
Reinstall the Shadow Copy client application.

B.
Install the DPM agent on the computers of the users.

C.
Instruct the users to recover files by using Windows Explorer.

D.
Instruct the users to upgrade to Microsoft Office 2003 or later versions.

E.
Instruct the users to recover files by using Windows System Restore.