You work as a support technician at ABC.com. The ABC.com network consists of a single Active
Directory domain named ABC.com.
A ABC.com client, named Mia Hamm, previously upgraded her home office PC from Windows 7
Home Basic to a trial version of Windows 7 Professional. Mia Hamm informs you that the trial
period of the Windows 7 Professional installation has since expired. Furthermore, she informs you
that she installed the trail version over the existing partition.
You want to advise Mia Hamm the correct steps to take to make use of the previous installation
data for restoring the Windows 7 Home Basic installation without retaining any files and settings of
the trial Windows 7 Professional installation.
Which of the following steps should you advise Mia Hamm to take FIRST?

A.
You should consider advising Mia Hamm to make use of the System Recovery media.

B.
You should consider advising Mia Hamm to recover data from a previous backup.

C.
You should consider advising Mia Hamm to format her system drive.

D.
You should consider advising Mia Hamm to back up her current data.

Explanation: