You have an Exchange Server 2010 organization. Your company’s legal department sends compliance
e-mail messages by adding recipients to the blind carbon copy (Bcc) field. The company’s compliance
policy includes the following requirements:
• All e-mail messages sent to external recipients must be archived in a central repository
• Compliance officers must be able to identify all the recipients of archived e-mail messages
You need recommend a solution to meet the compliance policy requirements. What should you
recommend?

A.
journal rules

B.
message tracking

C.
Personal Archives

D.
transport rules

Explanation:
Journaling is the ability to record all communications, including e-mail communications, in an
organization for use in the organization’s e-mail retention or archival strategy. To meet an increasing
number of regulatory and compliance requirements, many organizations must maintain records of
communications that occur when employees perform daily business tasks.
Archiving refers to backing up the data, removing it from its native environment, and storing it
elsewhere, therefore reducing the strain of data storage. You may use Exchange journaling as a tool
in your e-mail retention or archival strategy.

Although journaling may not be required by a specific regulation, compliance may be achieved
through journaling under certain regulations. For example, corporate officers in some financial
sectors may be held liable for the claims made by their employees to their customers. To verify that
the claims are accurate, a corporate officer may set up a system where managers review some part
of employee-to-client communications regularly. Every quarter, the managers verify compliance and
approve their employees’ conduct. After all managers report approval to the corporate officer, the
corporate officer reports compliance, on behalf of the company, to the regulating body. In this
example, e-mail messages might be one type of the employee-to-client communications that
managers must review; therefore, journaling can be used to collect all e-mail messages sent by
client-facing employees. Other client communication mechanisms may include faxes and telephone
conversations, which may also be subject to regulation. The ability to journal all classes of data in an
enterprise is a valuable functionality of the IT architecture.