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What should you instruct the user to do?

A remote user has a computer that runs Windows 7.
The user reports that he receives several error messages while using an application.
You do not have remote access to the user’s computer.
You need to tell the user how to create screenshotsof the actions he performs on the computer. The solution
must track the mouse actions that the user performs.
What should you instruct the user to do?

PrepAway - Latest Free Exam Questions & Answers

A.
Press ALT+PrintScreen.

B.
Run Psr.exe and then click Start Record.

C.
From Mouse Properties, select Display pointer trails.

D.
Run Snippingtool.exe, click New, and then click Window Snip.


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