Consider the following scenario: A customer wishes to purchase a television set with an Item
Lookup Code of 012352. You enter the Item Lookup Code into Store Operations POS but,
unfortunately, your store does not currently have that item on hand. What options could Store
Operations POS present to the cashier in this scenario? Choose the 2 that apply.

A.
Perform a back order

B.
Perform a special order.

C.
Offer a substitute item.

D.
Offer a discount on another item of similar style and price.