Your company has a private cloud that is managed by using a System Center 2012 infrastructure. You discover
that several users create incidents for the same issue by using the Self-Service Portal. Over 100 incidents are
created. You need to ensure that all of the incidents can be resolved as quickly as possible. What should you
do?

Your company has a private cloud that contains a System Center 2012 Service Manager infrastructure. You
need to create a service level objective (SLO) for incidents that have a priority value of 1. What should you
create first?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure. The network
contains a Microsoft SharePoint Server 2010 server farm. The server farm is hosted on 20 virtual machines.
You deploy a custom solution to the SharePoint server farm. The solution requires that a new Web.config file
be deployed to all of the front-end servers. You need to identify which front-end servers have an outdated
version of the Web.config file. What should you do?

Your company has a private cloud that contains a System Center 2012 Service Manager instance. Service
Manager has the Self-Service Portal installed. You create a service offering that contains a single request
offering. The service offering provides logged-on users with the ability to add their user account automatically to
a group named ServiceGroup1. The company’s security policy requires that an administrator named Admin1
must approve all requests for group membership change. You need to configure the infrastructure to meet the
requirements of the company’s security policy.
What should you modify?

Your company has a private cloud managed by a System Center 2012 Virtual Machine Manager (VMM)
infrastructure.
You need to add a hardware load balancing solution to the private cloud. You deploy the hardware load
balancer to the network.
What should you do before you add the hardware load balancer to the fabric? (Each correct answer presents
part of the solution, Choose two.)

You plan to deploy a service named Service1. When you deplay Service1, you plan to deploy several SQL
scripts to a virtual machine named VM1 by using an Application Profile. You need that ensure that a user
named User1 is prompted for the name of the SQL instance during the deployment of Service1.
Which value should you add to the Application Profile

Your network contains a server named Server1 that has System Center 2012 Virtual Machine Manager
installed. You open the VMM Administrator Console as shown in the Administrator Console exhibit. (Click the
Exhibit button.)
A user named User1 is a member of Role2 and Role3. User1 must create Guest OS Profile in a VMM library.
User1 opens the VMM Administrator Console as shown in User1 Console exhibit (Click the Exhibit button.) You
need to ensure that User1 can create Guest OS Profile in a VMM library. What should you do?

Your company has a private cloud managed by a System Center 2012 Virtual Machine Manager (VMM)
infrastructure. You add a new SAN to the network, and then you run a storage discovery. You discover that the
SAN resources are not discovered by VMM. You verify that the VMM server can communicate with the SAN.
You need to ensure that VMM can discover the new SAN. What should you install?

You have a System Center 2012 Virtual Machine Manager (VMM) infrastructure. You need to prepare the
infrastructure to deploy Hyper-V hosts to bare-metal servers.
What should you copy to the VMM library?

You have a System Center Service Manager 2010 Service Pack 1 (SP1) infrastructure that contains multiple
servers.
The infrastructure contains the following:
Multiple class workflows
Custom Microsoft SQL Server Reporting Services reports
Custom views of the System Center Service Manager Console
Custom webpages on the Service Manager IT Analyst Self-Service Portal
You plan to upgrade to Service Manager 2012.
You need to identify which task must be performed after the planned upgrade.
What should you identify?