###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

You need to recommend a solution to meet the technical requirements for MP1.
What should you include in the recommendation? (More than one answer choice may achieve the goal. Select
the BEST answer.)

###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

DRAG DROP
You are evaluating the deployment of System Center 2012 Service Manager.
You need to recommend which actions must be performed to meet the technical requirements for the
Exchange Server servers.
Which four actions should you perform in sequence? (To answer, move the appropriate four actions from the
list of actions to the answer area and arrange them in the correct order.)
Select and Place:

###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

HOTSPOTYou need to recommend which configurations must be performed to meet the uptime monitoring requirements
for the Hyper-V hosts and the virtual machines.
You install an Operations Manager agent on each Hyper-V host and each virtual machine.
On which server or servers should you perform each action? (To answer, select the appropriate server or
servers for each action in the answer area.)
Hot Area:

###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

You need to recommend a solution to meet the update requirement for the Hyper-V hosts.
What should you include in the recommendation? (More than one answer choice may achieve the goal. Select
the BEST answer.)

###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

You need to recommend which System Center 2012 component must be added to the System Centerinfrastructure to meet the technical requirement for the Configuration Manager service.
The solution must minimize administrative effort.
Which component should you recommend?

###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

DRAG DROP
You are evaluating the deployment of System Center 2012 Service Manager and System Center 2012
Orchestrator.
You need to recommend a solution to meet the technical requirement for backups.
In which order should you perform the actions? (To answer, move all of the actions from the list of actions to
the answer area and arrange them in the correct order.)
Select and Place:

###BeginCaseStudy###

Testlet 1
Overview
Contoso, Ltd. is a manufacturing company that has 3,000 users.
Contoso has a data center in Toronto and 20 offices across Canada. The offices connect to each other by
using a WAN link. Each office connects directly to the Internet.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named contoso.com. The forest contains a single domain. All
domain controllers run Windows Server 2012. All servers run Windows Server 2008 R2.
Each office contains three domain controllers. Each office is configured as an Active Directory site.
System Center 2012 Infrastructure
Contoso has a System Center 2012 infrastructure that contains 11 servers. The servers are configured as
shown in the following table.

Contoso has a private cloud named Cloud1. Cloud1 is managed by using VMM. The following applications run
in Cloud 1:
Microsoft Exchange Server 2010
Microsoft SharePoint Server 2010
A custom manufacturing application named App1
The Hyper-V hosts are managed by using VMM. TOR-H01 and TOR-H02 are nodes in a failover cluster.
The switches that are part of the network fabric are from various manufacturers and are managed by using
SNMPv3.App1
An application named App1 is deployed from a VMM service template that consists of one front-end web server
and one back-end database server. App1 processes credit card information.
The instance of App1 running in the data center uses two virtual machines named VM1 and VM2. TOR-H01
hosts VM1 and VM2.
App1 is managed by using a custom management pack named MP1. The management pack used to monitor
App1 contains a distributed application diagram named App1DAD.
The service level agreement (SLA) for App1 states that App1 must be available 99 percent of the time.
Problem Statements
Contoso identifies the following issues:
Currently, all Operations Manager alerts are sent by email only. Database administrators require alerts to be
sent by text message. The cell phone numbers of the database administrators are already configured in
Operations Manager.
Administrators report that the processor performance counters for the Hyper-V hosts display values that are
lower than the actual load on the hosts.
Requirements
Business Goals
Contoso wants to minimize hardware and software costs, whenever possible.
Planned Changes
Contoso plans to add a new web server to the App1 service template. Traffic to the new web server will be load
balanced with the existing web server by using a hardware load balancer.
Technical Requirements
Contoso identifies the following technical requirements for the planned deployment:
Automatically apply software updates issued by Microsoft to all of the Hyper-V hosts.
Automatically assign incidents to administrators when a Configuration Manager service fails.
Ensure that the Exchange Server administrators can request that new virtual machines be added to the
Exchange Server organization by using Internet Explorer.
Monitor the uptime of all the Hyper-V hosts and all the virtual machines by using Operations Manager and
VMM. Performance and Resource Optimization (PRO)-enabled management packs will be used.
Ensure that users have a self-service portal that provides them with the ability to back up individual virtual
machines. Users must receive an email message confirming that the backup is complete.
Ensure that database administrators are alerted by a text message when an error occurs on a server that
they manage. The text messages should be delivered regardless of the current network conditions.
Network administrators report that they currently use different tools to monitor the port status on the
switches. The network administrators want to manage all of the switches by using Operations Manager.
App1 Requirements
Contoso identifies the following requirements for App1:
Create an object in the App1 management pack to track the SLA.
Ensure that multiple monitoring thresholds can be used for different instances of App1.
Ensure that App1 complies with the Payment Card Industry Data Security Standard (PCI DSS).

###EndCaseStudy###

HOTSPOT
You need to create a Service Level Tracking object to meet the requirements for monitoring the SLA for App1.
How should you configure the Service Level Tracking object? (To answer, select the appropriate options in the
answer area.)
Hot Area:

###BeginCaseStudy###

Testlet 1
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The network contains
network devices that support ICMP and SNMP and other devices that support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians who manage all of
the network servers. The support technicians regularly install updates on the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service Manager is
integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is installed on the Operations
Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and Configuration
Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are members of failover
clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The virtual machines are
configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
Windows Server 2012
Windows Server 2008 R2
Windows Server 2003 R2
Red Hat Enterprise Linux 6
SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual machines.
The failover clusters host the databases used by App1. The components of App1 are in a service template and
a distributed application design.
Several other applications are installed on dedicated application servers. The application servers are deployed
as virtual machines.
Problem Statements
Litware identifies the following issues:
The primary service of App1, named App1Service, hangs frequently and logs events in the application log
on theserver where ApplService fails.
A recent security audit discovers that servers are vulnerable to attack due to misconfigurations of the
operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
Replace the third-party network monitoring solution by using a System Center 2012 solution. The System
Center 2012 solution must monitor all of the devices monitored by the third-party solution and must discovernew devices.
On all of the virtual machines that have App1 installed, update App1 to a new version.
Technical Requirements
Litware identifies the following technical requirements:
Application administrators must be able to back up and restore their respective application servers. Each
server must be backed up at a different time.
All virtual machines must be deployed by using virtual machine templates. The templates must be prepared
by using Sysprep.
All resolved Service Manager incidents must close automatically after 72 hours.
Availability Requirements
Litware identifies the following availability requirements:
Each request by a support technician to place a server in maintenance mode must be approved by a
network administrator.
App1 must have 99.99 percent availability.

###EndCaseStudy###

You need to recommend a solution for the application servers. The solution must meet the technical
requirements.
What should you create?

###BeginCaseStudy###

Testlet 1
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The network contains
network devices that support ICMP and SNMP and other devices that support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians who manage all of
the network servers. The support technicians regularly install updates on the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service Manager is
integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is installed on the Operations
Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and Configuration
Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are members of failover
clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The virtual machines are
configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
Windows Server 2012
Windows Server 2008 R2
Windows Server 2003 R2
Red Hat Enterprise Linux 6
SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual machines.
The failover clusters host the databases used by App1. The components of App1 are in a service template and
a distributed application design.
Several other applications are installed on dedicated application servers. The application servers are deployed
as virtual machines.
Problem Statements
Litware identifies the following issues:
The primary service of App1, named App1Service, hangs frequently and logs events in the application log
on theserver where ApplService fails.
A recent security audit discovers that servers are vulnerable to attack due to misconfigurations of the
operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
Replace the third-party network monitoring solution by using a System Center 2012 solution. The System
Center 2012 solution must monitor all of the devices monitored by the third-party solution and must discovernew devices.
On all of the virtual machines that have App1 installed, update App1 to a new version.
Technical Requirements
Litware identifies the following technical requirements:
Application administrators must be able to back up and restore their respective application servers. Each
server must be backed up at a different time.
All virtual machines must be deployed by using virtual machine templates. The templates must be prepared
by using Sysprep.
All resolved Service Manager incidents must close automatically after 72 hours.
Availability Requirements
Litware identifies the following availability requirements:
Each request by a support technician to place a server in maintenance mode must be approved by a
network administrator.
App1 must have 99.99 percent availability.

###EndCaseStudy###

You need to recommend a solution to resolve the security issue for the servers.
What should you include in the recommendation? (More than one answer choice may achieve the goal. Select
the BEST answer.)

###BeginCaseStudy###

Testlet 1
Overview
Litware, Inc. is a manufacturing company. Litware has a large data center and several offices.
Existing Environment
Network Infrastructure
The network contains a third-party network management device that supports SNMPv3. The network contains
network devices that support ICMP and SNMP and other devices that support SNMP only.
A group named Network Technicians contains the user accounts for the support technicians who manage all of
the network servers. The support technicians regularly install updates on the network servers.
System Center 2012 Infrastructure
Litware has all of the System Center 2012 components installed in the data centers. Service Manager is
integrated with Configuration Manager and Operations Manager.
The System Center 2012 Monitoring Pack for UNIX and Linux Operating Systems is installed on the Operations
Manager servers.
Software updates are deployed by using Windows Server Update Services (WSUS) and Configuration
Manager.
Virtualization Infrastructure
Litware has 30 Hyper-V hosts that run Windows Server 2008 R2. The Hyper-V hosts are members of failover
clusters.
Each office contains two virtual machines that run Microsoft SQL Server 2008 R2. The virtual machines are
configured in a failover cluster.
You have 100 virtual machines that run the following operating systems:
Windows Server 2012
Windows Server 2008 R2
Windows Server 2003 R2
Red Hat Enterprise Linux 6
SUSE Linux Enterprise Server 11
Application Infrastructure
Litware has a distributed application named App1 that is installed on several virtual machines.
The failover clusters host the databases used by App1. The components of App1 are in a service template and
a distributed application design.
Several other applications are installed on dedicated application servers. The application servers are deployed
as virtual machines.
Problem Statements
Litware identifies the following issues:
The primary service of App1, named App1Service, hangs frequently and logs events in the application log
on theserver where ApplService fails.
A recent security audit discovers that servers are vulnerable to attack due to misconfigurations of the
operating system.
Requirements
Planned Changes
Litware plans to implement the following changes:
Replace the third-party network monitoring solution by using a System Center 2012 solution. The System
Center 2012 solution must monitor all of the devices monitored by the third-party solution and must discovernew devices.
On all of the virtual machines that have App1 installed, update App1 to a new version.
Technical Requirements
Litware identifies the following technical requirements:
Application administrators must be able to back up and restore their respective application servers. Each
server must be backed up at a different time.
All virtual machines must be deployed by using virtual machine templates. The templates must be prepared
by using Sysprep.
All resolved Service Manager incidents must close automatically after 72 hours.
Availability Requirements
Litware identifies the following availability requirements:
Each request by a support technician to place a server in maintenance mode must be approved by a
network administrator.
App1 must have 99.99 percent availability.

###EndCaseStudy###

You are preparing a virtual machine that will be used as a template.
You need to install SQL Server 2008 R2 on the virtual machine. The solution must meet the technical
requirement for creating virtual machines.
Which SQL Server 2008 R2 installation option should you select?