You work as a sales associate at ABC.com. ABC.com uses a Microsoft Dynamics AX 2012 R3
Enterprise point of sale (ePOS) register.
A customer returns an item that is still under warranty. The customer wants the item to be
exchanged for a store credit.
Which of the following actions should you take?

You work as a sales associate at ABC.com. ABC.com uses a Microsoft Dynamics AX 2012 R3
Enterprise point of sale (ePOS) register.
The sales associates at ABC.com work in two shifts: from 8:30 AM to 1:00 PM and from 1:00 PM
to 5:30 AM. You shift ends at 1:00 PM. You are required to take your cash draw to the back office
to count the cash draw.
Which of the following actions should you take first in fulfilling this task?

You work as a sales associate at ABC.com. ABC.com uses a Microsoft Dynamics AX 2012 R3
Enterprise point of sale (ePOS) register.
A customer returns an item that is still under warranty. However, the customer does not have a
copy of the receipt.
Which of the following actions should you take to find for the original purchase?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
Over the past six months you have used Enterprise point of sale (ePOS) to issue a number of
quotations. Several customers had not made use of the quotations.
You want to delete the quotations that have not been made use of.
Which of the following quotations can you delete?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
You are developing a new interface of an Enterprise point of sale (ePOS) register. You want to set
the screen resolution for the ePOS register.
Which of the following actions should you take?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
You have been instructed to create a new product label that will be used as the default product
label for the products in a group called Specials.
Which of the following actions should you take assign the default product label?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
You have been instructed to create a new channel store that uses a custom receipt number
sequence format.
Which of the following actions should you take define the custom receipt number sequence
format?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
ABC.com has several store locations through the eastern seaboard. Each of these stores is
configured as subscribers to the same data that is located in the head office.
You have been instructed minimize the amount of data packages that is generated.
Which of the following actions should you take?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
You have been instructed to evaluate the current stock status for a number of common items. You
want to achieve this by making use of the Enterprise Portal for Microsoft Dynamics AX 2012 R3
Retail.
Which of the following actions should you take?

You work as a Systems Administrator at ABC.com where you manage ABC.com’s Microsoft
Dynamics AX 2012 R3 Retail system.
You have received instructions to make sure that the payment against the sales order is collected
prior to sales order submission. You also have to make sure that the order recap is subsequently
shown in Microsoft Dynamics AX 2012 R3 for Retail.
Which of the following actions should you take?