HOTSPOT
You are doing contract work for Contoso, Ltd. Company employees want to be able to view all
Microsoft SharePoint libraries outside of their web browser without any additional software.
Instructions: For each of the following statements, select yes if the statement is true. Otherwise,
select No. Each correct selection is worth one point.

What is the minimum version of Internet Explorer needed to ensure that Microsoft Office 365 webbased applications have full functionality?

You are an IT intern for a retail company.
The staff is not receiving inbound messages, and clients are not receiving the staff’s outbound
messages.
Which two features of Microsoft Exchange Online should you use to diagnose the issue? Choose
two.

You are the Microsoft Lync administrator for your company.
An employee needs to use Lync Online to call two external Skype contacts simultaneously. The
employee can only call one contact at a time.
What should you advise the employee to do?

You are the Microsoft Lync Online administrator for your company. A customer has reported an
issue when signing in to the company’s Lync Online Service. When the customer attempts to sign in,
the following error message is returned:
“The server is temporarily unavailable”.
The server is up, and other customers are connected to it.
What is likely causing the connection issue?

This question requires that you evaluate the underlined text to determine if it is correct.
A user management admin in Microsoft Office 365 Business Premium can reset passwords for users
and service admins.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is
needed”. If the statement is incorrect, select the answer choice than makes the statement correct.

You are an IT intern for a law firm. The firm is evaluating the use of Microsoft Intune to manage the
firm’s computing devices. Which two tasks can be performed by using Intune? Choose two.

This question requires that you evaluate the underlined text to determine if it is correct.
You are an intern for an IT analyst at a small company. The company plans to implement Microsoft
Office 365.
You want to ensure that your environment can support Office 365.
You need to run the “Office 365 management pack” to check deployment readiness.
Instructions: Review the underlined text. If it makes the statement correct, select “No change is
needed”. If the statement is incorrect, select the answer choice than makes the statement correct.

You are hired by a local real estate company to set up Microsoft Office 365 Business Premium.
How will the first Microsoft Office 365 account be created?

HOTSPOT
Instructions: For each of the following statements, select yes if the statement is true. Otherwise,
select No. Each correct selection is worth one point.