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Category: 70-685 (v.2)

Exam 70-685: Pro: Windows 7, Enterprise Desktop Support Technician (update March 18th, 2016)

What is the best approach to achieve the goals?

A corporate environment includes client computers running Windows 7 Enterprise. You find an
unknown service installed on a client computer. You suspect that the client computer has been
infected with malicious software. You need to recommend an approach for identifying and
terminating processes the service is running. What is the best approach to achieve the goals? (More
than one answer choice may achieve the goal. Select the BEST answer.)

What is the best approach to achieve the goal?

A corporate environment includes client computers running Windows 7 Enterprise and a DNS server
named DNS01. A member server named SERVER01 hosts a website. The client computers are joined
to an Active Directory Domain Services (AD DS) domain named contoso.com. DNS is the primary
name-resolution protocol in use. There have been no recent changes to the DNS entries. The user of
a client computer named PC01 can connect to websites. However, when the user attempts to
connect to server01.contoso.com, the URL resolves to the incorrect IP address. The URL resolves
correctly from other client computers. You need to recommend an approach for ensuring that
server01.contoso.com resolves correctly from PC01. What is the best approach to achieve the goal?
(More than one answer choice may achieve the goal. Select the BEST answer.)

What is the best approach to achieve the goal?

A shared client computer running Windows 7 is responding and loading applications slowly.
Windows Task Manager indicates that available memory is low and that several applications, which
are not running on the desktop, are using a large amount of memory. You need to recommend an
approach for optimizing the performance of the client computer. What is the best approach to
achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

What is the best approach to achieve the goal?

A corporate environment includes client computers running Windows 7 Enterprise. Users are unable
to start Windows Internet Explorer after several new ActiveX controls are deployed to their client
computers. You need to recommend an approach for determining whether the issue is caused by
the ActiveX controls. What is the best approach to achieve the goal? (More than one answer choice
may achieve the goal. Select the BEST answer.)

What is the best approach to achieve the goal?

A corporate environment includes client computers running Windows 7 Enterprise. The client
computers are joined to an Active Directory Domain Services (AD DS) domain named contoso.com.
Employees frequently access secure websites that are subsites of an external domain named
fabrikam.com. Pop-up windows from the fabrikam.com subsites are being blocked. You need to
recommend an approach for ensuring that the pop-up windows from the fabrikam.com subsites are
allowed. What is the best approach to achieve the goal? (More than one answer choice may achieve
the goal. Select the BEST answer.)

What is the best approach to achieve the goal?

A corporate environment includes client computers running Windows 7 Enterprise. The client
computers are joined to an Active Directory Domain Services (AD DS) domain. A member server

named SERVER01 hosts shared folders and a website. DNS is the primary name-resolution protocol
in use. There have been no recent changes to the DNS entries. The user of a client computer named
PC01 can access the shared folders, but cannot access the website by using Windows Internet
Explorer. Users of other client computers can access the shared folders and the website. You need to
recommend an approach for ensuring that the user can access the website from PC01. What is the
best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the
BEST answer.)

What is the best approach to achieve the goal?

A corporate environment includes 10,000 client computers running Windows 7 Enterprise. The client
computers are joined to an Active Directory Domain Services (AD DS) domain named contoso.com.
DNS is the preferred name-resolution protocol. There have been no recent changes to the DNS
entries. WINS is not running in the environment. When most users attempt to connect to
pc01.contoso.com from their client computers, the URL resolves to the incorrect IP address. The URL
resolves correctly from only one client computer. On the client computers experiencing the issue,
the HOSTS file does not include an entry for pc01.contoso.com. You need to recommend an
approach for resolving pc01.contoso.com correctly from all client computers. What is the best
approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST
answer.)

You need to prevent this error from recurring

You have a development network that you use for testing purposes. The development network
contains an Active Directory domain. Users have computers that run Windows 7. The users have
several virtual machines that run Windows 7. The virtual machines are joined to Active Directory.
Several users report that when they discard changes on the virtual machines, and then attempt to
log on to the machines, they sometimes receive the following error message.

You need to prevent this error from recurring. What should you do?

Which two actions should you perform in sequence?

DRAG DROP
A company has client computers that run Windows 7 Enterprise and a server that runs Windows
Server 2008 R2 with Windows Server Update Services (WSUS). The client computers are individually
configured to receive Windows updates from the WSUS server running on the internal company
network. An audit found that one user has not received several critical updates. This user works
from home and does not connect to the company network. You need to configure this user’s
computer so that it will receive updates from the Windows Update site on the Internet. Which two
actions should you perform in sequence? (To answer, move the appropriate actions from the list of
actions to the answer area and arrange them in the correct order.)

Which setting should you select?

HOTSPOT
Each Windows 7 client computer in an enterprise organization receives updates from Windows
Server Update Services (WSUS). Users connect to the company network via a virtual private network
(VPN) on the portable computers that are joined to the domain. A remote user cannot update her
portable computer with Windows Update and as a result is unable to connect to the VPN. You need
to ensure that the remote user can download updates when not connected to the VPN. Which
setting should you select? To answer, select the appropriate setting in the work area.


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