Topic 3, Mills & Co.
Company Background
Corporate Information
Mills & Co is a solicitors firm based in Chicago. The company consists of a single office with 30
employees. John Mills and Laura Davis are partners in the company. There are 10 solicitors in
total including John and Laura. The remaining employees work in secretarial or office admin roles.
Existing Environment
Existing IT Environment
Mills & Co does not have an IT department. John Mills has some technical knowledge and
performs basic IT support tasks.
Each employee has a desktop client computer. All client computers run Windows XP Professional.
Most desktop computers run Microsoft Office 2003 but some still run Microsoft Office XP.
Email services are provided by an old Linux server in the office.
Existing Licensing Solution
All Windows and Office licenses are OEM licenses purchased with the hardware.
Business Requirements
Planned Changes
John and Laura often work from home. The company wants to enable all solicitors to work from
home when required. The company plans to purchase 10 new portable computers for the
solicitors.
The budget exists to purchase and pay for all hardware and software in one go. After this initial
investment, there are no further plans for expansion in the next three years.
Problem Statements
——The current email system is very limited. It does not offer integration with Microsoft Outlook.
There is no central repository for customer data. Data is currently stored on various computers.
Business Goals
Mills & Co has the following business goals:
Replace the Linux email server with a Microsoft Exchange system to provide better integration
with Microsoft Outlook.
Enable the solicitors to work from home when required.
Ensure that all employees have the most current version of Microsoft Office.
Implement a SQL Server database for a secure central repository of customer data.
Improve control and visibility of license compliance
All software should be paid for in a single payment.
************************************************************

Which two of the following benefits of Volume Licensing meet the business goals of the company?
(Choose two)

Topic 3, Mills & Co.
Company Background
Corporate Information
Mills & Co is a solicitors firm based in Chicago. The company consists of a single office with 30
employees. John Mills and Laura Davis are partners in the company. There are 10 solicitors in
total including John and Laura. The remaining employees work in secretarial or office admin roles.
Existing Environment
Existing IT Environment
Mills & Co does not have an IT department. John Mills has some technical knowledge and
performs basic IT support tasks.
Each employee has a desktop client computer. All client computers run Windows XP Professional.
Most desktop computers run Microsoft Office 2003 but some still run Microsoft Office XP.
Email services are provided by an old Linux server in the office.
Existing Licensing Solution
All Windows and Office licenses are OEM licenses purchased with the hardware.
Business Requirements
Planned Changes
John and Laura often work from home. The company wants to enable all solicitors to work from
home when required. The company plans to purchase 10 new portable computers for the
solicitors.
The budget exists to purchase and pay for all hardware and software in one go. After this initial
investment, there are no further plans for expansion in the next three years.
Problem Statements
——The current email system is very limited. It does not offer integration with Microsoft Outlook.
There is no central repository for customer data. Data is currently stored on various computers.
Business Goals
Mills & Co has the following business goals:
Replace the Linux email server with a Microsoft Exchange system to provide better integration
with Microsoft Outlook.
Enable the solicitors to work from home when required.
Ensure that all employees have the most current version of Microsoft Office.
Implement a SQL Server database for a secure central repository of customer data.
Improve control and visibility of license compliance
All software should be paid for in a single payment.
************************************************************

Which payment option meets the business goals of the company?

Topic 3, Mills & Co.
Company Background
Corporate Information
Mills & Co is a solicitors firm based in Chicago. The company consists of a single office with 30
employees. John Mills and Laura Davis are partners in the company. There are 10 solicitors in
total including John and Laura. The remaining employees work in secretarial or office admin roles.
Existing Environment
Existing IT Environment
Mills & Co does not have an IT department. John Mills has some technical knowledge and
performs basic IT support tasks.
Each employee has a desktop client computer. All client computers run Windows XP Professional.
Most desktop computers run Microsoft Office 2003 but some still run Microsoft Office XP.
Email services are provided by an old Linux server in the office.
Existing Licensing Solution
All Windows and Office licenses are OEM licenses purchased with the hardware.
Business Requirements
Planned Changes
John and Laura often work from home. The company wants to enable all solicitors to work from
home when required. The company plans to purchase 10 new portable computers for the
solicitors.
The budget exists to purchase and pay for all hardware and software in one go. After this initial
investment, there are no further plans for expansion in the next three years.
Problem Statements
——The current email system is very limited. It does not offer integration with Microsoft Outlook.
There is no central repository for customer data. Data is currently stored on various computers.
Business Goals
Mills & Co has the following business goals:
Replace the Linux email server with a Microsoft Exchange system to provide better integration
with Microsoft Outlook.
Enable the solicitors to work from home when required.
Ensure that all employees have the most current version of Microsoft Office.
Implement a SQL Server database for a secure central repository of customer data.
Improve control and visibility of license compliance
All software should be paid for in a single payment.
************************************************************

Which server software licenses and client access licenses (CALs) will be required for the
business? (Choose all that apply).

Topic 4, West Coast Couriers
Company Background
Corporate Information
West Coast Couriers is a courier company based in California. The company consists of a single
building that includes offices and a warehouse. 30 employees work in the offices, 30 people work
in the warehouse and there are 20 delivery van drivers.
Existing Environment
Existing IT Environment
West Coast Couriers has 10 portable client computers and 20 desktop client computers in the
offices. Each office employee has a dedicated computer.
There are a further five desktop computers in the warehouse.
All client computers run Windows XP Professional with a mix of Microsoft Office 2000, Microsoft
Office XP and Microsoft Office 2003.
A server in the office runs Windows Server 2003 and Microsoft Exchange Server 2003.
Existing Licensing Solution
West Coast Couriers purchased the Exchange Server license, Exchange Server CALs and
Windows Server CALs through different Open License agreements.
All Windows operating system licenses and Microsoft Office licenses were purchased with the
hardware and are OEM licenses.
——–Business Requirements
Planned Changes
West Coast Couriers plans to modernize the way jobs are assigned to their drivers. They plan to
issue each driver with a PDA that runs Windows Mobile and a custom application. The custom
application will communicate with a dedicated server in the office. The server should be located in
a perimeter network to improve security. A new server will be purchased for this purpose.
Business Goals
West Coast Couriers has the following business goals:
Deploy a server to host the custom application.
Provide all drivers with Windows Mobile PDAs.
Implement a security solution to protect the perimeter network.
Migrate all client computers to Windows 7.
Upgrade all client computers to the same version of Microsoft Office.
Ensure that the latest version of Microsoft Office is available.
Initial licensing costs must be minimized.
Licensing for all products purchased must include rights for perpetual use.
********************************************************

Which of the following business goals affect which licensing program West Coast Couriers should
choose? (Choose all that apply).

Topic 4, West Coast Couriers
Company Background
Corporate Information
West Coast Couriers is a courier company based in California. The company consists of a single
building that includes offices and a warehouse. 30 employees work in the offices, 30 people work
in the warehouse and there are 20 delivery van drivers.
Existing Environment
Existing IT Environment
West Coast Couriers has 10 portable client computers and 20 desktop client computers in the
offices. Each office employee has a dedicated computer.
There are a further five desktop computers in the warehouse.
All client computers run Windows XP Professional with a mix of Microsoft Office 2000, Microsoft
Office XP and Microsoft Office 2003.
A server in the office runs Windows Server 2003 and Microsoft Exchange Server 2003.
Existing Licensing Solution
West Coast Couriers purchased the Exchange Server license, Exchange Server CALs and
Windows Server CALs through different Open License agreements.
All Windows operating system licenses and Microsoft Office licenses were purchased with the
hardware and are OEM licenses.
——–Business Requirements
Planned Changes
West Coast Couriers plans to modernize the way jobs are assigned to their drivers. They plan to
issue each driver with a PDA that runs Windows Mobile and a custom application. The custom
application will communicate with a dedicated server in the office. The server should be located in
a perimeter network to improve security. A new server will be purchased for this purpose.
Business Goals
West Coast Couriers has the following business goals:
Deploy a server to host the custom application.
Provide all drivers with Windows Mobile PDAs.
Implement a security solution to protect the perimeter network.
Migrate all client computers to Windows 7.
Upgrade all client computers to the same version of Microsoft Office.
Ensure that the latest version of Microsoft Office is available.
Initial licensing costs must be minimized.
Licensing for all products purchased must include rights for perpetual use.
********************************************************

Which licensing program should you recommend to meet the business goals of West Coast
Couriers?

Topic 4, West Coast Couriers
Company Background
Corporate Information
West Coast Couriers is a courier company based in California. The company consists of a single
building that includes offices and a warehouse. 30 employees work in the offices, 30 people work
in the warehouse and there are 20 delivery van drivers.
Existing Environment
Existing IT Environment
West Coast Couriers has 10 portable client computers and 20 desktop client computers in the
offices. Each office employee has a dedicated computer.
There are a further five desktop computers in the warehouse.
All client computers run Windows XP Professional with a mix of Microsoft Office 2000, Microsoft
Office XP and Microsoft Office 2003.
A server in the office runs Windows Server 2003 and Microsoft Exchange Server 2003.
Existing Licensing Solution
West Coast Couriers purchased the Exchange Server license, Exchange Server CALs and
Windows Server CALs through different Open License agreements.
All Windows operating system licenses and Microsoft Office licenses were purchased with the
hardware and are OEM licenses.
——–Business Requirements
Planned Changes
West Coast Couriers plans to modernize the way jobs are assigned to their drivers. They plan to
issue each driver with a PDA that runs Windows Mobile and a custom application. The custom
application will communicate with a dedicated server in the office. The server should be located in
a perimeter network to improve security. A new server will be purchased for this purpose.
Business Goals
West Coast Couriers has the following business goals:
Deploy a server to host the custom application.
Provide all drivers with Windows Mobile PDAs.
Implement a security solution to protect the perimeter network.
Migrate all client computers to Windows 7.
Upgrade all client computers to the same version of Microsoft Office.
Ensure that the latest version of Microsoft Office is available.
Initial licensing costs must be minimized.
Licensing for all products purchased must include rights for perpetual use.
********************************************************

Which of the following is a benefit of the Microsoft Open Value licensing program that meets the
company’s business goals?

Topic 4, West Coast Couriers
Company Background
Corporate Information
West Coast Couriers is a courier company based in California. The company consists of a single
building that includes offices and a warehouse. 30 employees work in the offices, 30 people work
in the warehouse and there are 20 delivery van drivers.
Existing Environment
Existing IT Environment
West Coast Couriers has 10 portable client computers and 20 desktop client computers in the
offices. Each office employee has a dedicated computer.
There are a further five desktop computers in the warehouse.
All client computers run Windows XP Professional with a mix of Microsoft Office 2000, Microsoft
Office XP and Microsoft Office 2003.
A server in the office runs Windows Server 2003 and Microsoft Exchange Server 2003.
Existing Licensing Solution
West Coast Couriers purchased the Exchange Server license, Exchange Server CALs and
Windows Server CALs through different Open License agreements.
All Windows operating system licenses and Microsoft Office licenses were purchased with the
hardware and are OEM licenses.
——–Business Requirements
Planned Changes
West Coast Couriers plans to modernize the way jobs are assigned to their drivers. They plan to
issue each driver with a PDA that runs Windows Mobile and a custom application. The custom
application will communicate with a dedicated server in the office. The server should be located in
a perimeter network to improve security. A new server will be purchased for this purpose.
Business Goals
West Coast Couriers has the following business goals:
Deploy a server to host the custom application.
Provide all drivers with Windows Mobile PDAs.
Implement a security solution to protect the perimeter network.
Migrate all client computers to Windows 7.
Upgrade all client computers to the same version of Microsoft Office.
Ensure that the latest version of Microsoft Office is available.
Initial licensing costs must be minimized.
Licensing for all products purchased must include rights for perpetual use.
********************************************************

Which of the following enables West Coast Couriers to meet its business goal of minimizing
software licensing costs?

Topic 4, West Coast Couriers
Company Background
Corporate Information
West Coast Couriers is a courier company based in California. The company consists of a single
building that includes offices and a warehouse. 30 employees work in the offices, 30 people work
in the warehouse and there are 20 delivery van drivers.
Existing Environment
Existing IT Environment
West Coast Couriers has 10 portable client computers and 20 desktop client computers in the
offices. Each office employee has a dedicated computer.
There are a further five desktop computers in the warehouse.
All client computers run Windows XP Professional with a mix of Microsoft Office 2000, Microsoft
Office XP and Microsoft Office 2003.
A server in the office runs Windows Server 2003 and Microsoft Exchange Server 2003.
Existing Licensing Solution
West Coast Couriers purchased the Exchange Server license, Exchange Server CALs and
Windows Server CALs through different Open License agreements.
All Windows operating system licenses and Microsoft Office licenses were purchased with the
hardware and are OEM licenses.
——–Business Requirements
Planned Changes
West Coast Couriers plans to modernize the way jobs are assigned to their drivers. They plan to
issue each driver with a PDA that runs Windows Mobile and a custom application. The custom
application will communicate with a dedicated server in the office. The server should be located in
a perimeter network to improve security. A new server will be purchased for this purpose.
Business Goals
West Coast Couriers has the following business goals:
Deploy a server to host the custom application.
Provide all drivers with Windows Mobile PDAs.
Implement a security solution to protect the perimeter network.
Migrate all client computers to Windows 7.
Upgrade all client computers to the same version of Microsoft Office.
Ensure that the latest version of Microsoft Office is available.
Initial licensing costs must be minimized.
Licensing for all products purchased must include rights for perpetual use.
********************************************************

Which Microsoft product will enable West Coast Couriers to meet its business goal of
implementing a security solution to protect the perimeter network?

Topic 4, West Coast Couriers
Company Background
Corporate Information
West Coast Couriers is a courier company based in California. The company consists of a single
building that includes offices and a warehouse. 30 employees work in the offices, 30 people work
in the warehouse and there are 20 delivery van drivers.
Existing Environment
Existing IT Environment
West Coast Couriers has 10 portable client computers and 20 desktop client computers in the
offices. Each office employee has a dedicated computer.
There are a further five desktop computers in the warehouse.
All client computers run Windows XP Professional with a mix of Microsoft Office 2000, Microsoft
Office XP and Microsoft Office 2003.
A server in the office runs Windows Server 2003 and Microsoft Exchange Server 2003.
Existing Licensing Solution
West Coast Couriers purchased the Exchange Server license, Exchange Server CALs and
Windows Server CALs through different Open License agreements.
All Windows operating system licenses and Microsoft Office licenses were purchased with the
hardware and are OEM licenses.
——–Business Requirements
Planned Changes
West Coast Couriers plans to modernize the way jobs are assigned to their drivers. They plan to
issue each driver with a PDA that runs Windows Mobile and a custom application. The custom
application will communicate with a dedicated server in the office. The server should be located in
a perimeter network to improve security. A new server will be purchased for this purpose.
Business Goals
West Coast Couriers has the following business goals:
Deploy a server to host the custom application.
Provide all drivers with Windows Mobile PDAs.
Implement a security solution to protect the perimeter network.
Migrate all client computers to Windows 7.
Upgrade all client computers to the same version of Microsoft Office.
Ensure that the latest version of Microsoft Office is available.
Initial licensing costs must be minimized.
Licensing for all products purchased must include rights for perpetual use.
********************************************************

Which of the following licensing programs are recommended for companies with less than 250
computers?

Topic 5, Globespan Travel
Company Background
Corporate Information
Globespan Travel is a travel agency based in USA.
Physical Locations
Globespan Travel is an expanding business. The company opened four more branch offices this
year and now have 35 branch offices spread throughout western USA and a main office in Los
Angeles. The main office has 70 users, each with a dedicated desktop computer. The branch
offices each have around 40 employees. Around half of the branch office employees work parttime hours either in the morning or afternoon. Only the full time employees have dedicated
desktop computers. The part time workers share computers.
————Existing Environment
Existing IT Environment
All desktop computers run Windows XP Professional. The desktops in the four new offices run
Microsoft Office 2007 Professional. All other desktops run Microsoft Office 2003 Professional.
Each office has a Linux based email server.
Existing Licensing Solution
All desktops had Windows XP Professional pre-installed at the time of purchase. All Microsoft
Office licenses are Retail Product/Full Package Product (FPP) licenses.
Problem Statements
The current email system is very basic and does not integrate with Microsoft Outlook. We need to
centralize the email system. We could utilize the current server hardware as File Servers.
We also need a centralized data collaboration and data storage solution.
Business Requirements
Planned Changes
Globespan Travel has the following plans for the next year.
Open another five new offices.
Migrate all current desktops to Windows 7.
Upgrade all desktops to Microsoft Office 2010 Professional Plus.
Install a server in the main office that runs Microsoft SharePoint Server.
Install a single processor server in the main office that runs Microsoft SQL Server.
Install two servers in the main office that run Microsoft Exchange Server.
Remove Linux from the branch office servers and install Windows Server on them.
Business Goals
Globespan Travel has the following business goals:
Employ a licensing solution that is easy to manage.
Train staff on new applications.
Minimize licensing costs.
Standardize software
Ensure that the latest version of Microsoft Office is available.
—Perpetual ownership of software licenses is not a requirement.
********************************************************

Which of the following licensing programs does Globespan Travel use for desktop operating
systems?