A user calls the help desk and explains that they just purchased a Macintosh computer. When they log into the network, the Odyssey Access Client is not automatically downloaded as it was when the user used their Windows PC.
How do you resolve this issue?
Download the Macintosh installer from the Junos Pulse Access Control Service and manually install the Odyssey Access Client.
Provide the user with the sign-in URL you set up for Macintosh users; this will push the Odyssey Access Client to the user’s machine.
Assist the user to configure the Macintosh native supplicant and provide the AppleScnptto expose the EAP-JUAC inner authentication protocol.
Configure the user’s role to install the Java agent, which is a requirement to allow the Junos Pulse Access Control Service to deploy the Odyssey Access Client.