You are a Test Manager working for a software organization where reviews have never been
applied. After a meeting with your managers examining a business case for reviews, (including
their costs, benefits, and potential issues), the management finally decides to adopt formal reviews
for future projects.
You have been given a budget that you have spent to provide training in the review process and to
introduce the review process on a pilot project.

On that pilot project the introduction of reviews has been very positive in terms of positive
involvement from all the participants. All the reviews applied to different documents have been
very effective for their purposes (especially at revealing defects).
Which of the following answers describes an important success factor for the introduction of formal
reviews which is missing in this scenario?

Which of the following factors could negatively influence a review?

You are the Test Manager of a project that adopts a V-model with four formal levels of testinG.
unit, integration, system and acceptance testing.
On this project reviews have been conducted for each development phase prior to testing, which is
to say that reviews of requirements, functional specification, high-level design, low-level design

and code have been performed prior to testing.
Assume that no requirements defects have been reported after the release of the product.
Which TWO of the following metrics do you need in order to evaluate the requirements reviews in
terms of phase containment effectiveness?

Which of the following information would you expect to be the most useful to perform a defect
clustering analysis?

Assume you are working on a defect management process to be used by a software organization
to track the current status of the defects reports for several projects.
When a defect is found for investigation a defect report is created in “Opened” state that is the
unique initial state. The defect report status has also a unique finale state that is the “Closed” state.
The following state transition diagram describes the states of this defect management process:
Where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining
states (V, W, X, Y, Z) have yet to be named.

Which of the following assignments would you expect to best complete the defect management process?

During the system testing phase a tester from your test team observes a failure in the system
under test and he/she decides to create an incident report. The incident report is currently in a
“new” state, indicating it needs to be investigated.
Which THREE of the following information items can’t yet be present in the incident report?

Consider a defect report and assume that a part of its lifecycle includes the following states:
New: Is the initial state
WorkinG. Means that the developers are addressing the defect in order to produce a fix for the
defect Clarification: Means that the developers need more information from the tester to address
the defect and produce a fix for the defect and the tester is working to provide this information to
the developers Verification: Means that a fix for the defect has been produced and the tester is
running the adequate tests to verify whether the fix solves the defect
CloseD. is the final state
Which of the following answers represents an invalid sequence of states that can’t lead the bug

report to the “Closed” state?

Consider the following statements describing the importance of improving the test process:
I. Test process improvement is important because being focused only on the test process it can
provide recommendations to improve the test process itself, but it can’t indicate or suggest
improvement to areas of the development process
II. Test process improvement is important because it is much more effective than software process
improvement to improve the quality of a software system
III. Test process improvement is important because several process improvement models (STEP,
TPI Next, TMMi) have been developed over the years
IV. Test process improvement is important because every organization, regardless of the context,
should always achieve the maximum level of maturity of testing described in the test improvement
models such as TMMi
Which of the following answers is correct?

Which of the following statements about the TMMi test process improvement model is true?

Which of the following statements about the STEP test process improvement model is true?