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Author: seenagape

What should you do with this verbal demand for a change in the project?

Jane, the Director of Sales, contacts you and demands that you add a new feature to the software
your project team is creating for the organization. In the meeting she tells you how important the
scope change would be. You explain to her that the software is almost finished and adding a

change now could cause the deliverable to be late, cost additional funds, and would probably
introduce new risks to the project. Jane stands up and says to you, “I am the Director of Sales and
this change will happen in the project.” And then she leaves the room. What should you do with
this verbal demand for a change in the project?


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