A customer write-up on business processes includes a description of handling requests for new
user identities or changes to identities. These processes are handled in different ways by different

disciplines. For example, there is an RACF team to handle processing of RACF identities and a
UNIX team to handle processing of UNIX identities. From a process standpoint, all these
processes are documented. They all involve assessments and approval processes. The customer
seems fairly happy with how these processes are running. They are however receiving complaints
that the process of issuing identities and updating identities is slow. Which two value propositions
might you present to this customer that relate to their situation? (Choose two.)

A.
Introducing intrusion detection will help the customer more quickly determine if their various
disciplines are under attack or not.

B.
Automating the user provisioning processes can shorten the provisioning cycle, increase
satisfaction, and reduce help desk calls.

C.
Managing the user provisioning processes with an enterprise-spanning solution offers
efficiencies and increases effectiveness.

D.
Using automation to synchronize user information across platforms will reduce erroneous
information and improve business and application processing.

E.
Keeping these processes separate and distinct allows them to be focused on individually and
have process improvements that are particular to each involved area (RACF, UNIX, etc.).