IBM customer support provides information and processes designed to help its customers
successfully use the IBM software they acquired by providing which two options to customers?
(Choose two.)

A.
fixes to known problems

B.
a global network of support centers with expertise across their broad portfolio

C.
on-site IBM consultants to implement the software they have purchased from IBM

D.
a global network of implementation consultants with expertise across our broad portfolio

E.
a global network of support centers and developers in 247 countries with the sole purpose of
fixing known problems the same day they are reported