IBM Exam Questions

What will happen if a customer refuses to install a Customer-Replaceable Unit (CRU)?

What will happen if a customer refuses to install a Customer-Replaceable Unit (CRU)?

A.
IBM will not send the part

B.
the Remote Support Center will void the system warranty

C.
the customer will be billed to have IBM replace the CRU part

D.
IBM will dispatch a Service Support Representative to replace the CRU part at no charge