Which of the following topics should be discussed with the customer FIRST, prior to designing a backup and

recovery solution?

A. DataDeduplication(DEDUP)

B. Disaster Recovery Plan (DRP)

C. Recovery Point Objective (RPO)

D. Availability of a secondary site

A sales specialist is talking to a client regarding their current tape library and backup strategy.

Which of the following questions would be most appropriate to identify the customer’s business challenges?

A. Type of tape drives?

B. What software is being used for backup?

C. Has there been any recent loss of data?

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D. How many tape drives are in the library?

A manufacturing customer has a requirement to add twelve additional servers (dual attached) to their existing

two Brocade 16 port SAN Switches that have no more ports available. Which of the following should be

recommended to accommodate the current capacity requirement, allow for future growth, and provide 8 and

4 Gb support?

A. TwoSAN80B-4

B. TwoSAN04B-R

C. Two SAN16B

D. One Cisco Storage Director MDS 9506

A customer has a heterogeneous storage environment and their storage growth rate is 75% per year. Which

of the following products would allow this customer to add new applications, new servers and more storage

while not forcing them to schedule outages to add these upgrades?

A. SAN Volume Controller

B. Tivoli Content Manager

C. Tivoli Storage Manager

D. System Storage Productivity Center (SSPC)

A healthcare customer is not satisfied with the utilization of their heterogeneous storage devices.

Which of the following solutions should the IBM sales specialist recommend to better provision their storage

on demand?

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A. Tivoli Storage Manager (TSM)

B. IBM SAN Volume Controller (SVC)

C. IBM Tivoli Storage Productivity Center (TPC)

D. Tivoli Provisioning Manager (TPM)

A customer has Microsoft Windows, Oracle, and Power servers with internal disk. They are porting sev eral

applications from other platforms to these servers and need 5 TB of shared disk. Which of the following is the

most cost effective, highly available, shared storage solution for this customer?

A. N5200

B. DS8700 Storage Server

C. DS3500 Storage Server

D. DS5300 Storage Server

A small bio-technical company is interested in implementing an IBM storage solution.

Which of the following tools can be used to help justify the cost of an IBM System Storage solution to a

customer?

A. Disk Magic

B. Total Cost of Ownership Now (TCO)

C. Capacity Magic

D. System Storage Productivity Center (SSPC) for disk

A retail customer has a combination of Microsoft Windows file servers with direct attached storage and

Power Systems with AIX database servers SAN attached to a DS5020. The D5020 is reaching capacity, and

the customer needs to migrate to a more scalable storage system.

Which of the following would be most appropriate to ask first?

A. Will all servers be SAN attached?

B. What is the budget allocated for storage?

C. What is the projected storage requirement?

D. How much space is available in the current storage systems?

The Information Technology Director at a prospect is interested in purchasing the N3300, and has asked the

sales specialist to help present the solution to the Finance Director. Which of the following should the sales

specialist include in the proposal?

A. CIFS and NFS support is included in the price

B. A configuration showing the technical detail of the solution

C. N3300 combines iSCSI, NAS and FiberChannel into a single storage solution

D. Lowers Total Cost of Ownership (TCO} and improves Return On Investment (ROI)

A retail customer is experiencing bottlenecks in their IT environment. Which of the following responses

address this issue?

A. Meet with the IT Director

B. Present IBM’s Smarter Planet storage strategy to CFO

C. Trial install of Tivoli Storage Manager (TSM)

D. Perform Disk Magic study