what is the penalty IBM imposes if a critsit arises in this circumstance?
37
IBM Business Partners face a penalty for Critical Situations (critsits) caused when a Technical Delivery
Assessment (TDA) is not followed.
In US dollars, what is the penalty IBM imposes if a critsit arises in this circumstance?
A. $1,000
B. $2,500
C. $10,000
D. $25,000
Which competitor is most likely to have highlighted mirrored cache as a feature of their storage system?
During a presentation on the DS5020, a member of the customer’s IT staff asks if the storage system cache
is mirrored. Which competitor is most likely to have highlighted mirrored cache as a feature of their storage
system?
A. EMC
B. HDS
C. Oracle
D. NetApp
Which of the following TCO advantages should be highlighted in the proposal?
23
The sales specialist is preparing the IBM System Storage DS6800 proposal for replacing a customer’s EMC
Symmetrix who’s warranty has expired.
Which of the following TCO advantages should be highlighted in the proposal?
A. Larger disk capacity
B. Flexible warranty and lower power consumption
C. Standard three year warranty and no software maintenance
D. FlashCopy included versus extra cost for TimeFinder
storage solution?
Which of the following tools enables a sales specialist to accurately identify the number of disk drives in a
storage solution?
A. eConfig
B. Capacity Magic
C. Disk Magic
D. Storage Manager
under the rules of the IBM Business Partner Trial Program?
A manufacturing customer is interested in a trial of a storage solution
Which of the following is the maximum period of time a partner is authorized to have trial equipment onsite
under the rules of the IBM Business Partner Trial Program?
A. 30 days
B. 60 days
C. 90 days
D. 120 days
What document should be used to guide the business partner to verify the environment?
A customer has just signed the order for a new TS3500 Tape Library.
What document should be used to guide the business partner to verify the environment?
A. TS3500 Redbook
B. TS3500 User Guide
C. Solution Assurance Product Review (SAPR) guide
D. TS3500 Product Installation and Planning guide
suggestions for storage products?
Which of the following IBM publications provide best practice and product information, configuration, and
suggestions for storage products?
A. Redbooks
B. White Papers
C. Product Announcement Letters
D. Solution Assurance Guides
appropriate contact?
A customer is facing an audit in a few months. The company needs to show it is storing their data point in
time regulated information properly and they want to consolidate this data in an appropriate storage solution.
However, before purchasing they want to validate and test the design. Which of the following is the
appropriate contact?
A. IBM Almaden Lab
B. IBMTechline
C. IBM Executive Briefing Center
D. Business Partner Innovation Center
IBM resources addresses this request?
A large company with data centers in three countries wants to start a project for storage consolidation which
will reduce costs and improve storage utilization by implementing storage virtualization at all three sites. The
CIO has contacted the sales specialist for an IBM resource to help with this project. Which of the following
IBM resources addresses this request?
A. Techline
B. Local FTSS
C. Executive Briefing Center
D. IBM Global Business / Technology Services
against EMC?
A Business Partner sales person is proposing an IBM DS5000 storage solution to an installed EMC customer.
Which of the following is the IBM resource with the most knowledge that can assist the business partner
against EMC?
A. FTSS
B. Competitive Benchmark Center
C. Executive Briefing Center
D. CompeteLine
35