When proposing an addition of ERM to a customer’s environment, what is the average impact that
will be encountered on the production storage server?

A customer is purchasing a new tier 2 storage server for archiving their application data. They
need to be able to store 42TB with an ability to grow 25% every six months, with a 5-year
expected life. The customer also wants to reduce administration by only managing one storage
box. Which storage server will not meet the customers needs?

A customer will only lease their storage with 4-year lease agreements, to assure their storage
stays current. With a continuous turnover of storage, it is critical to have an easy migration plan.
Which of the following configurations would allow for the easiest migrations?

A customer has need of building a second image of his production database on his storage server
for test use. What DS4000/5000 premium feature would you offer to provide this capability through
the storage server?

What is the most current reference to find which disk system supports the EV-DDM disks?

A customer has a DS4700 attached to an x3650. They recently have had a drive fail in the
DS4700. IBM was contacted via RSM but did not contact the customer until the next business day.
Why was the documented 4-hour SLA not met?

What organization can be called on to conduct a benchmark for a Proof of Concep (POC) of a
customer’s environment and workload?

What is the maximum number of mirror relationships that can be maintained between two DS5000
storage systems using Enhanced Remote Mirroring?

What is not a feature of the Remote Support Manager (RSM)?

The customer has an installed EMC CX3-80 with more than 80 TBs running i’s production
exchange and SQL databases. They would like to implement a tiered storage environment but do
not like the idea of a single vendor solution. The customer wants to implement flashcopies, clones,
and disaster recovery cross platform between sites. What solution could you offer the customer to
meet their requirements?