What is one of the primary pieces of information to capture to determine the business
services that need to be monitored as part of the discovery phase of the project?

Which two parts of the IBM Tivoli Network Manager (ITNM) architecture must have a
disaster recovery plan?

Given the customer contact information and their stakeholders, which two teams are
appropriate to work with to get the network resources information?

What is a consideration when planning the deployment of fix packs in an environment?

A customer has provided the network information including current network stability issues. It
is taking a la amount of time identify and resolve problems which is affecting the Service
Level Agreement with their customers.
Which tool has a built-in topological root cause analysis functionality that can help isolate
network issues faster?

In order to ensure that the correct stakeholders are present, representatives of which two
teams should be in attendance at the solution demonstration?

What could be a cause of SNMP traps being delayed before being seen in an Active Event
List?

What are burst thresholds as defined in IBM Tivoli Netcool Performance Manager DataView
reports?

Which factor is most important to consider when evaluating customer expectations?

Understanding the type and number of current events being monitored in a customer’s
environment has the greatest impact on which solution?