A customer would like end users to be able to submit service requests to multiple e-mail addresses. For example, facilities service requests should be sent to facilities@xxx.com and IT requests should be sent to IT@xxx.com. How should this be done using Tivoli process automation engine?

When defining Security Groups which parameters can be specified?

Which classifications are valid?

A client has three plants, two of which have common GL accounts. Which structure best meets the needs of the client?

Which factor would normally be considered when developing a primary location hierarchy?

Which data elements are required to create and activate an organization?

A client operates a multinational corporation with operating units around the world. The corporation will be acquiring a new unit in North America to expand an existing site operation andwants the new operation to use IBM Tivoli software. Initially this new unit will operate under its current GL account structure. What is the solution for the client to set up the new operation?

A Service Request workflow requires that a DATASET role use a relationship that selects the person from a Person Group associated with the site on the service request, the Person Group (SITECOOR) has been created, and it associates people to the Use For Site field. Which solution meets the criteria of this relationship?

When the Migration Manager is used to deploy packages from one environment to another, how many packages can be deployed at one time

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Why are classifications associated with stored records?