An administrator is reporting Optimistic Locking problems. Trace is required for the administrator to
troubleshoot further. Which runtime trace string(s) should the administrator configure?

An administrator is using the WebSphere Integrated Solutions Console (ISC) to configure the diagnostic
trace service. To have trace level data written to the trace file, what MUST the administrator do?

Customers of a WebSphere Commerce store report that the order processing is slow. The administrator
determines that the online plug-in has a low communication speed and that the payment system should be
reconfigured to use asynchronous payment events so that the system resources are released quicker in
the order flow. How does the administrator accomplish this?

An administrator has been notified of clients being unable to reach the IBM WebSphere Commerce 3- tier
environment. To troubleshoot the issue, what does the administrator need to check first?

Customers cannot register on the company’s WebSphere Commerce production site. The situation is
critical. What should the administrator determine before contacting IBM Support?

An administrator is investigating SystemOut.log to determine a problem about a component which is failing
to start. Which WebSphere Commerce messages need to be examined, where nnnn is a four- digit
message number?

An administrator is preparing to publish a store. The requirement is to automate the store publish process
by having a script copy a SAR file to the node and then publish the store. What utility/utilities should the
administrator choose for the task?

An administrator needs to publish a new Starter store using the Publish wizard. How does the administrator
do this?

The database schema has been customized and custom tables have been added in both production and
production-ready databases. To enable these custom tables for staging, the administrator needs to:

An administrator has created an authoring server instance with five workspaces and has been asked to
create two more workspaces. What must the administrator do to accomplish this task?