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What is a possible approach to satisfy the customer’s need?

A customer is running IBM Tivoli Composite Application Manager for Web Resources V6.2 (ITCAM
for WR) to monitor its middleware environment. However, after having heard about new features of
IBM Tivoli Composite Application Manager for Application Diagnostics V7.1 (ITCAM for AD), the
customer is considering an upgrade. What is a possible approach to satisfy the customer’s need?


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