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Which Service Availability and Performance Management product or suite of products best tracks such problems w

A customer Service Level Agreement for a Web shopping cart check-out should be less than 18
seconds, and it is noted that some are randomly taking longer than 30 seconds. Which Service
Availability and Performance Management product or suite of products best tracks such problems
when performances are intermittent and sluggish?

What basic step is needed in order to allow the TEM server to reach the Internet via proxy?

Site content has been enabled, assigned reader permissions, and subscribed computers to
all the enabled sites in the IBM Tivoli Endpoint Manager (TEM) installation. However, in this
installation TEM will need to be configured to work with an Internet proxy in order for TEM to
gather content and downloads for those sites. What basic step is needed in order to allow
the TEM server to reach the Internet via proxy?


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