IT Certification Exams

Which two statements describe the 8D Troubleshooting Methodology?

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

A. It is eight steps that guarantee a logical way to isolate an issue.

B. It is eight steps that ensure a faster time to resolution.
C. It is eight steps used to guarantee systems are operational after an implementation.
D. It is eight steps that define how to escalate third-party integration issues.

E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.