Which Avaya Aura® Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?
A. Contact Center Manager Server (CCMS)
B. Avaya Agent Desktop (AAD)
C. Contact Center Multimedia (CCMM)
D. Contact Center Manager Administration (CCMA)
Reference: https://downloads.avaya.com/css/P8/documents/101059089 (36)