Additional Software Model Lifecycles phases can be added as __________ . A. Options B. Items C. Choices D. Selections Reference: https://docs.servicenow.com/bundle/madrid-software-asset-management/page/product/software-asset-management2/task/t_AddASoftwareModel.html

Creation of a template can help facilitate future data imports and be reused to import and transform data. A. True B. False

What is the definition of Partially Normalized? A. A discovery model normalized based on publisher field alone. B. The software discovery model has not yet completed its run through the normalization process. C. A discovery model was normalized based on publisher and product fields only. D. A discovery model was normalized based on publisher, product, […]

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called: A. Mapping Assist B. Transform Map C. Reconciliation Map D. Discovery Map Reference: https://community.servicenow.com/community?id=community_question&sys_id=e785875ddb911f0858dcf4621f9619d7

Which of the following are NOT tabs available on the License Workbench? (Choose three.) A. Publisher License Metrics B. All Publishers C. Publishers Out of Compliance D. Publisher Software Models E. Publisher Compliance F. Pinned Publishers Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-license-workbench.html

Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.) A. Expand and collapse tree links B. List of all publishers C. Software model compliance icons D. Filter products E. Compliance toggle switch F. List of all publishers out of compliance Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software-asset-management2/concept/sam-license-workbench.html

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration. In which phase is the software running on a device identified? A. Classification B. Scanning C. Exploration D. Identification Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/c_GetStartedWithDiscovery.html

Which of the following license metrics require allocations in order to maintain compliance? (Choose two.) A. Per Core B. Per User C. Per Named Device D. Per Named User E. Per Core (with CAL) F. Per Application Instance G. Named User Plus

When receiving an order, which data point is mandatory? A. Assigned To B. Cost C. Asset Tag D. Serial Number Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/procurement/task/t_ReceiveAnAsset.html

Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.) A. Software allocations B. Software models C. Foundation data D. Software contracts E. Software entitlements