IT Certification Exams

A customer with Avaya Aura Contact Center (AACC) has opened the Skillset View in the Contact Center

A customer with Avaya Aura Contact Center (AACC) has opened the Skillset View in the Contact Center Management component. Which task can be performed from this view?

A. Delete a supervisor.

B. Create a new skillset.

C. Add a skillset to a script.

D. Schedule an Agent to Skillset assignment.