Which one of the following is concerned with policy and direction?
A.
Capacity management
B.
Governance
C.
Service design
D.
Service level management
Get 50% Discount on All Your Purchases
at PrepAway.com - Latest Exam Questions
This is ONE TIME OFFER
50%
Governance: Ensures that policies and strategy are actually implemented, and that required processes are correctly followed. Governance is an area where IT and the business meet, and the two should operate together according to a common direction, policies, and rules for both parties to achieve the organizational goals.