Which of the following provide value to the business from service strategy? 1. Enabling the
service provider to have a clear understanding of what levels of service will make their
customers successful 2. Enabling the service provider to respond quickly and effectively to
changes in the business environment 3. Support the creation of a portfolio of quantified
services

A.
All of the above

B.
1 and 3 only

C.
1 and 2 only

D.
2 and 3 only