PrepAway - Latest Free Exam Questions & Answers

What actions must the service provider now take?

A service provider discovers root cause of repetitive incident. The budget does not allow a
permanent resolution.
What actions must the service provider now take?

PrepAway - Latest Free Exam Questions & Answers

A.
Develop an action that will mitigate the impact of the problem on the service

B.
Escalate the information to Availability management for a service design change

C.
Reclassify the problem as an incident so mitigating actions will occur

D.
Record the root cause and close the problem

Explanation:


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