Which aspect, as per ISO/IEC 20000-1 should be documented for each agreed service report?
The contents of a service must be agreed between the service provider and the interested parties.
Which aspect, as per ISO/IEC 20000-1 should be documented for each agreed service report?
What is one of the main risks associated with using Cloud solutions?
What is one of the main risks associated with using Cloud solutions?
What triggers a re-test of the Service continuity and availability plans?
What triggers a re-test of the Service continuity and availability plans?
What is considered the first example of shared managed services?
What is considered the first example of shared managed services?
which activity was the Configuration management process responsible?
A number of new PCs have been installed at a company’s offices. For which activity was the
Configuration management process responsible?
Why are multiple sites often used in Cloud computing environments?
Why are multiple sites often used in Cloud computing environments?
Why would an IT service provider adopt the C0bITTM framework?
Why would an IT service provider adopt the C0bITTM framework?
Which characteristic of an Identity management system attributes permissions to roles and not to people?
Which characteristic of an Identity management system attributes permissions to roles and not to
people?
What actions must the service provider now take?
A service provider discovers root cause of repetitive incident. The budget does not allow a
permanent resolution.
What actions must the service provider now take?
which deployment and service model?
The e-mail service provided by Google (Gmail) is an example of which deployment and service
model?