2 Comments on “Which of the following is an enabler of best practice?”

1. jml says:

   February 13, 2017 at 4:06 pm

   Best practices

   The sources of service management best practices include the following sources:

   Proprietary knowledge/Internal Experience
   Standards/industry practices
   Training and education/academic research
   And enablers

   Employees, customers, technologies

2. Oscar says:

   March 27, 2017 at 8:52 pm

   Those in the previous comment are best practices, but the answer “technology” is an enabler of those best practices, so it is correct. Please see below:

   Best practices

   The sources of service management best practices include the following sources:

   Proprietary knowledge/Internal Experience
   Standards/industry practices
   Training and education/academic research

   And enablers

   Employees, customers, technologies