Which of the following are included in a Service Level Agreement (SLA)? (Choose three.)

A.
Cost and services.

B.
Service availability.

C.
Service level requirements.

D.
Agreed workload and throughput.

E.
Monitoring and reviewing services.

Explanation:
Typically it will cover: service hours, service availability, Customer support levels, throughputs and responsiveness, restrictions, functionality and the service levels to be provided in a contingency.