A large IT organization has committed to transition to ITaaS. What changes would need to happen in the IT
organization to adopt this model?

A.
IT organization would move from a strategic business partner to a cost center view
B.
All the products and services would be delivered by the lines of business (LOBs)
C.
New service related roles and responsibilities would emerge to support the model
D.
Business users would acquire services that meet their needs quickly only through IT
Explanation: