EMC Exam Questions

How many customer groups should you specify?

Refer to the exhibit.

You are using K-means clustering to classify customer behavior for a large retailer. You need to
determine the optimum number of customer groups. You plot the within-sum-of-squares (wss)
data as shown in the exhibit. How many customer groups should you specify?

A.
2

B.
3

C.
4

D.
8